Making A Purchase: Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept credit card and paypal payment.

We accept most major credit cards, apart from American Express. If you have difficulty paying please telephone us on 0800 027 2470 or 01344 876955 and other payment methods can be arranged easily, although they are not yet available through the site.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling: Please note our standard postage and packaging rate of £7+ VAT for orders that only contain ironmongery. All ironmongery-only orders over £100 will be shipped free off charge and all orders that contain doors will be charged at a rate of £50 + VAT delivery charge. We do not ship outside of England for this fee unless by prior arrangement. Delivery can be arranged worldwide, please contact us if unsure if your region is covered or to arrange a delivery quotation. No order will be accepted where the delivery cost has been reduced or amended without prior consent.

On many occasions it is possible to despatch the order for next day delivery, but this cannot be guaranteed unless by prior agreement. Our delivery schedule is below.

If you have any questions about our shipping and handling policy or methods, please get in touch through the site or by phoning 0800 027 2470 (UK) or 01344 876955 which is our landline number.

Delivery Schedule: Unless stated otherwise we will normally despatch your order within 48 hours (normal working week) of receiving it, on a next day courier, so you can expect your goods to arrive in around 3 – 5 working days. In some rare circumstances this may be longer but you will be notified if expected to be longer than 7 days. If you have concerns or goods are required urgently please contact us and we will try to help. International orders are taken subject to our discretion and delivery will be discussed specifically relating to that order should it be accepted.

We genuinely use parcel force for delivery, if you are not home they will leave you a card to let you know if they have left it with one of your neighbours or at your local post office.

For more information please go over to our terms page: